Customer Service Representative

2 weeks ago


Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time
The Opportunity

We are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Representative/Storeperson. In this role, you will play a crucial part in delivering exceptional service and ensuring smooth operations.

Key Responsibilities
  • Provide exceptional customer service, addressing enquiries and resolving issues in a timely and professional manner.
  • Collaborate with the team to manage inventory and ensure efficient store operations.
  • Develop valuable skills in customer service, logistics, and inventory management, with opportunities for professional growth and advancement.
  • Contribute to a positive work environment where your ideas and feedback are valued.
What We Offer
  • A competitive remuneration package, including paid parental leave and a range of benefits.
  • Opportunities for career progression and professional growth, with a focus on developing your skills and abilities.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
  • A range of employee benefits, including discounts on technology, financial support, and career development opportunities.
Requirements
  • Product knowledge and understanding of inventory control processes and systems.
  • Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Ability to adapt to changing circumstances and handle pressure in a fast-paced environment.
  • Attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize effectively.

We are an equal opportunities employer, committed to diversity and inclusion. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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