Customer Service Representative

1 month ago

Gladstone Central, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our Telstra store.

Key Responsibilities
  • Provide outstanding customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing expert product and service information to customers, identifying opportunities to upsell and cross-sell.
  • Achieve sales and performance targets, working collaboratively with the sales team to drive business results.
  • Ensure store presentation is maintained to the highest standards, reflecting positively on the Telstra brand.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering exceptional customer experiences.
  • Ability to solve complex problems, think critically, and make sound decisions.
  • Effective communication and interpersonal skills, with the ability to work collaboratively with colleagues and customers.
  • Previous experience in a sales environment is highly advantageous.
What We Offer
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A competitive salary and benefits package, including corporate discounts and benefits.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
  • A highly rewarding sales environment, with opportunities to exceed sales targets and achieve recognition.

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