Service Coordinator

3 weeks ago

Canning Vale, Western Australia Konecranes Full time
Job Title: Service Coordinator

We are seeking a highly motivated and dynamic individual to join our team as a Service Coordinator. As a key member of our operations team, you will play a critical role in scheduling and planning work for our technicians.

Key Responsibilities:
  • Plan, prioritize, and schedule planned work to ensure efficient use of resources.
  • Collaborate with Field Supervisors and Service Managers to plan un-planned breakdown work.
  • Arrange and order sub-contracted goods, services, and equipment as required.
  • Capture and control job-related costs using Time and Material Trackers.
  • Assist in the invoicing process by ensuring all planned and unplanned work is accurately captured and billed.
  • Effectively communicate planning processes and timelines to customers, operatives, and subcontractors.
  • Track and receive material orders to facilitate timely delivery of Orderbook components.
Requirements and Skills:
  • Excellent interpersonal skills and ability to communicate effectively with customers, suppliers, and team members.
  • Ability to work well under pressure and effectively prioritize tasks.
  • Safety-conscious mindset.
  • Demonstrated ability to plan jobs and develop work scopes.
  • Excellent time management skills.
  • Intermediate computer skills with experience working with the Office 365 Suite of products.
The Offer:
  • Attractive salary based on experience.
  • 17.5% Annual Leave Loading when on periods of annual leave.
  • Flexible work options available, including working from home one day per week.
  • Potential 15% Bonus.
  • Opportunity to work with a high-energy, passionate team.
  • Chance to share in the success of the Company through employee share plans.
  • Support and encouragement to develop skills with local and global training opportunities.
  • Opportunity to work with world-leading technology and processes.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most. We are trusted every day to lift, handle, and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination.

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