IT Support Specialist

5 days ago


North Lakes, Queensland, Australia Frontline Retail Brisbane Full time
Job Description

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Frontline Retail in Brisbane.

About the Role:

This exciting opportunity is perfect for someone who is hands-on and enjoys a variety of tasks. As an IT Support Specialist, you will be responsible for managing the IT support ticketing system, specifically with ERP Microsoft Dynamic NAV. Your common repairs may include troubleshooting register issues, providing general helpdesk support, building hardware such as registers, and performing iPhone wiping and resetting.

About Us:

Frontline Retail is an independently owned franchise chain with multiple stores across Queensland. We pride ourselves on providing customers with quality fresh products, everyday big brands at competitive prices. Our commitment to sourcing produce directly from local suppliers and employing over 1500 locals throughout our stores has made us a leader in the industry.

Key Responsibilities:

  • Managing the IT support ticketing system, including troubleshooting and resolving issues with ERP Microsoft Dynamic NAV
  • Performing common repairs, such as fixing register issues, rebuilding hardware, and resetting iPhones
  • Providing general helpdesk support to staff members
  • Traveling to different locations for system upgrades and new store builds

Requirements:

  • Understanding of IT support and experience in a supermarket setting
  • Knowledge of ERP systems, particularly Microsoft Dynamic NAV
  • Ability to handle common IT repairs and troubleshoot technical issues

Benefits:

  • Competitive salary: $60,000 - $80,000 per annum
  • Flexible work-from-home options, especially on Fridays
  • On-site parking available
  • Opportunity to work with a community-focused, independently-owned grocery chain

How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT, please submit your application by clicking on the apply button below.



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