IT Support Specialist

2 weeks ago


North Lakes, Queensland, Australia Frontline Retail Brisbane Full time
About Us

Frontline Retail Brisbane is a dynamic company with 34 stores across Queensland, offering quality fresh products and everyday big brands at competitive prices.

Job Overview

We are seeking an experienced IT Support Specialist to join our team in Brisbane. The successful candidate will be responsible for managing the IT support ticketing system, specifically with ERP Microsoft Dynamic NAV.

Key Responsibilities
  • Assist in managing the IT support ticketing system, resolving issues with registers, providing general helpdesk support, building hardware, and performing iPhone wiping and resetting.
  • Travel opportunities for system upgrades and store support.
Requirements
  • Understanding of IT support, ideally with experience in a supermarket setting and relevant TAFE/University qualification.
  • Understanding of ERP systems, particularly Microsoft Dynamic NAV.
  • Able to handle common IT repairs, including troubleshooting register issues, general helpdesk support, building and repairing hardware, and iPhone wiping and resetting.
Benefits
  • Estimated salary: $60,000 - $80,000 per annum.
  • Flexible work-from-home options, especially on Fridays.
  • On-site parking available.
Why Join Us?

As an IT Support Specialist at Frontline Retail Brisbane, you will have the opportunity to work in a community-focused organization, supporting local employees and customers. Our company values flexibility, teamwork, and innovation, making it an exciting place to grow your career.



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