IT Support Specialist

2 weeks ago


North Lakes, Queensland, Australia Frontline Retail Brisbane Full time
Job Summary

We are seeking an experienced IT Support Specialist to join our retail network team in Brisbane. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting hardware and software issues.

About the Role

This is a fantastic opportunity to work with a dynamic and growing company, offering a competitive salary package and opportunities for career growth. As an IT Support Specialist, you will be working closely with our store teams to resolve technical issues, maintain our IT systems, and provide training and support as needed.

Key Responsibilities
  • Provide technical assistance and troubleshooting for hardware and software issues
  • Maintain our IT systems, including Microsoft Dynamic NAV
  • Conduct training and support for store teams on new technologies and procedures
  • Travel to stores for system upgrades and new site builds
Requirements

To be successful in this role, you will need:

  • A strong understanding of IT support principles and practices
  • Experience working with ERP systems, particularly Microsoft Dynamic NAV
  • Ability to troubleshoot common IT issues, including register problems and iPhone wiping/resetting
  • Good communication and interpersonal skills
Benefits

In addition to a competitive salary, we offer:

  • A supportive work environment with opportunities for career growth
  • Flexible work arrangements, including work-from-home options
  • On-site parking available
  • Ongoing training and development opportunities
Estimated Salary: $60,000 - $80,000 per annum

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