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Technical IT Service Delivery Professional
2 weeks ago
We are seeking a highly skilled IT Operations Specialist to join our team. The ideal candidate will have a strong understanding of IT operations management and be able to deliver against key performance indicators.
Main Responsibilities:- To ensure seamless service delivery through collaboration with other IT teams.
- To identify and implement process improvements to enhance efficiency and service quality.
- To develop and maintain operational reporting systems, focusing on Jira.
- To implement and maintain IT service management best practices.
- At least 2 years of experience in IT operations management.
- Strong understanding of cloud infrastructure and services.
- Experience with ITIL framework and IT service management principles.
- Excellent analytical and problem-solving skills.
- Effective communication skills, both written and verbal.
- Opportunity to work with a leader in the field.
- Chance to drive meaningful change in how businesses interact with their customers.
- Collaborative and dynamic work environment.
