Aftersales Technical Service Professional

14 hours ago

Brisbane, Queensland, Australia beBeeTechnician Full time

**Job Title: Technical Service Manager**

We are seeking a skilled professional to manage our aftersales technical service operations, ensuring dealer technicians are equipped to service vehicles to manufacturer standards.

Key responsibilities include:

• Delivering face-to-face and virtual technical training for dealers, including onboarding, diagnostics, and new energy vehicle systems.

• Developing and updating training content, assessments, and hands-on modules aligned with global standards and emerging technologies.

• Providing in-field technical support, coaching, and mentoring to technicians, including diagnosing and resolving product issues.

• Monitoring and analysing technical trends using systems like FPRS, and implementing training interventions to address recurring faults.

• Collaborating with OEMs, engineers, and internal teams to support product updates, recalls, and service campaigns.

Requirements:

• Minimum 5 years' experience as a technical trainer or senior technician in light commercial vehicles, with EV/hybrid knowledge preferred.

• Certificate III in Automotive Mechanical Technology and Certificate IV in Training and Assessment (TAE40122 or equivalent) required.

• Strong leadership, communication, and organisational skills, with the ability to drive change and deliver results in dynamic environments.

• Proficient in Microsoft Office, especially Excel; must hold a valid driver's licence and be willing to travel nationally and internationally.

Benefits:

• Company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

At our organisation, we value diversity and inclusion, and are committed to equality of opportunity. If you would like to learn more about this opportunity, please contact us.

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