
Claims Specialist
1 day ago
We are seeking a skilled Claims Advisor to join our team. The ideal candidate will have experience in handling claims, including managing portfolios, investigating liability situations, and negotiating settlements.
This role is perfect for individuals who are passionate about resolving disputes and providing excellent customer service. If you have a keen eye for detail and enjoy working in a fast-paced environment, this could be the opportunity for you.
- Manage and negotiate claims, including communication with solicitors or direct claimants
- Obtain and review medical, financial, investigative, and rehabilitation reports
- Ensure legislative compliance timeframes are met
- Avoid cost-effective strategies to resolve claims
- Provide early access to rehabilitation services
- Negotiate claims settlements with solicitors
- Deliver exceptional customer service
To succeed in this role, you will need:
- Sound knowledge and experience in handling CTP or personal injury claims
- Tertiary qualifications, including Legal, Allied Health, or Insurance
- Excellent analytical skills and technical expertise
- High attention to detail
- Pro-active and energetic attitude
- Highest professional approach to all aspects of claims handling
- Excellent verbal communication skills and ability to listen, build rapport, communicate complex information, and negotiate with various stakeholders
- Strong administrative and written skills
- Strong commitment and integrity
- Employee discounts and rewards
- Study support
- Parental leave
- Wellness initiatives
We are a leading provider of insurance and financial services. Our purpose is to deliver exceptional experiences by being customer-obsessed, innovative, and performance-driven. We believe in creating a diverse, accessible, and inclusive culture where our people feel valued and connected.
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