Financial Claim Specialist

2 days ago

Newcastle, New South Wales, Australia beBeeClaims Full time $85,000 - $100,000

Empowering Individuals and Making a Difference

As a Claims Advisor, you have the opportunity to make a real impact in people's lives by ensuring injured workers receive their correct entitlements.

  • Job Summary: We are seeking a dedicated and compassionate Claims Advisor who can manage a portfolio of Personal Injury Commercial Claims effectively.
  • Key Responsibilities:
    • Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments.
    • Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers.
    • Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management.
    • Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing.
  • Requirements:
    • Experience in Workers Compensation claims, portfolio claims management, or call centre operations.
    • A strong team player with exceptional listening and communication skills in a high-volume work environment.
    • Ability to interpret complex information and negotiate effectively with various stakeholders.
    • High level of resilience and ability to manage complex, sensitive, and challenging matters.
  • What We Offer:
    • Employee discounts and rewards.
    • Study support for eligible employees.
    • Parental leave for primary carers.
    • Wellness initiatives to promote employees' health and financial wellbeing.
  • Why Work with Us:
    • We're driven by our Purpose – to build futures and protect what matters.
    • Our guiding values of trust, empowerment, and flexibility empower our people to unlock their full potential.
    • We strive to be better, do more, and realise the future we want to see just beyond the horizon.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Finance and Sales

Industries: Newspaper Publishing

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