Customer Service Retail Professional

7 days ago


Townsville, Queensland, Australia ELSEWEAR23 Full time
About Us

ELSEWEAR23 is a leading fashion retailer in Townsville, committed to providing exceptional customer experiences and high-quality products.

Job Summary

We are seeking an experienced Sales Assistant to join our team. As a key member of our sales floor team, you will be responsible for delivering outstanding customer service, maintaining store standards, and contributing to the success of our store.

Key Responsibilities
  • Customer Service: Respond to customer inquiries in-store, online, and over the phone, ensuring prompt and effective resolution of issues.
  • Store Presentation: Ensure the store and products are well-presented and tidy, adhering to company standards.
  • Sales Support: Provide product information and make recommendations to customers, driving sales and achieving targets.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, support daily tasks, and maintain a positive store environment.
Requirements
  • Experience: At least 2 years of retail experience, preferably in a sales role.
  • Skill Set: Excellent communication and interpersonal skills, strong organizational abilities, and a proven track record of meeting sales targets.
  • Availability: Availability to work a variety of shifts, including weekends and public holidays.
What We Offer
  • Competitive Salary: $45,000 - $60,000 per annum, depending on experience.
  • Benefits Package: Comprehensive benefits package, including paid annual leave, sick leave, and public holidays.
  • Ongoing Training: Opportunities for ongoing training and development to enhance your skills and career prospects.


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