Regional Community Engagement Specialist
6 days ago
About InvoCare:
We pride ourselves on our compassionate approach, innovative services, and commitment to excellence. Our CARES values (Compassion, Accountability, Respect, Excellence, and Safety) guide everything we do.
Position OverviewThis is a hands-on active role where you will be highly visible in the communities in your region while promoting the Invocare brand.
Main Responsibilities- Culture Embedment & Customer Service:
- Elevate a culture of excellence by embodying InvoCare values and behaviours.
- Represent InvoCare positively in the community, participating in local networks and promotions.
- Drive exceptional customer service, ensuring our clients understand the value of our services.
- Core Growth:
- Monitor and report on territory risks, opportunities, and competitor activity.
- Develop strong business networks and relationships with key influencers and community groups.
- Collaborate with the Regional Manager to create and implement strategic local area engagement plans.
- New Growth & Innovation:
- Develop sales plans targeting new market segments in collaboration with business units.
- Operational Efficiency:
- Ensure compliance with legal requirements and InvoCare policies.
- Promote efficiency, quality customer service, and cost-effective resource management.
- Proven ability to drive self-initiated work plans.
- Exceptional communication skills for diverse demographics.
- Minimum 3 years' experience in sales or business development.
- Achieved financial performance targets within teams.
- Strong ability to build and maintain local business and community relationships.
- Experience working with geographical teams, travelling as required.
- Strong influencing and relationship-building skills with stakeholders.
- Desirable: Previous experience in the funeral/death industry or healthcare.
InvoCare offers a quality work environment and growth opportunities. If you are a strategic thinker with passion for community engagement and customer service, submit your resume and cover letter detailing your experience and qualifications.
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