Claims Advocate
15 hours ago
We are seeking a Claims Advocate to join our team, playing a vital role in helping customers navigate the process of obtaining a replacement vehicle.
Key Responsibilities- Provide empathetic support to ensure customers feel understood and well cared for during challenging times.
- Manage customer relationships as the main point of contact, guiding them through the claims process and ensuring they are well-educated and informed throughout.
- Advocate for customers, using proactive communication and sound decision-making to address their needs and resolve issues as necessary.
- Support business objectives by helping deliver on the promise of getting customers back on the road with minimal delay.
- Customer-centric mindset with empathy and professionalism in sensitive conversations.
- Experience in insurance; prior portfolio management experience is highly regarded.
- Resilience and emotional intelligence to support customers through emotional situations.
- Strong decision-making skills with a proven history of complaint resolution.
- Ability to manage multiple priorities, stay organized, and deliver great service within timeframes.
- Adaptability to thrive in dynamic environments.
We value caring for others, being courageous, and doing the right thing.
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Support Customer Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCustomer Advocate Full time $60,000 - $99,000As a dedicated customer advocate, this role offers a fast-paced opportunity to support customers with after-sales enquiries.Key Responsibilities:Address product quality and transit damage issues, as well as spare parts requirements.Deliver exceptional customer service through prompt and effective issue resolution.Process customer claims and return...
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Construction Claims Advocate
2 weeks ago
Melbourne, Victoria, Australia Marsh & Mclennan Companies Full timeCompany:MarshDescription:Marshis seeking a talented individual to join our Claims Advocacy team based in the Sydney office.This is a hybrid role that has a requirement of working at least three days a week in the office.Construction Claims AdvocateWhat can you expect?An exciting opportunity has become available for a Construction insurance claims advocate or...
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Claims Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCustomerFocused Full time $70,000 - $90,000Job OverviewAbout the RoleThis role is designed to support customers who have experienced significant vehicle damage. The primary goal is to ensure customers receive a replacement vehicle as quickly and comfortably as possible.Main Responsibilities:Provide empathetic support to customers, ensuring they feel understood, reassured, and well cared for during...
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Construction Claims Advocate
2 weeks ago
Melbourne, Victoria, Australia Marsh & McLennan Companies Full timeCompany:MarshDescription:Marsh is seeking a talented individual to join our Claims Advocacy team based in the Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.Construction Claims AdvocateWhat can you expect?An exciting opportunity has become available for a Construction insurance claims advocate...
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Construction Claims Advocate
2 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeDescription :Marsh is seeking a talented individual to join our Claims Advocacy team based in the Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.Construction Claims AdvocateWhat can you expect?An exciting opportunity has become available for a Construction insurance claims advocate or broking...
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Insurance Claims Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeClaim Full time $110,000 - $140,000Claims Specialist RoleWe are seeking an accomplished claims professional to join our Financial Lines team. This hybrid role requires working at least three days a week in the office.Key Responsibilities:Manage specialist financial lines claims with a focus on client advocacy and satisfaction.Provide high-quality technical advice and support to clients, from...
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Construction Claims Advocate
1 week ago
Melbourne, Victoria, Australia Marsh Full timeOverviewMarsh is seeking a Construction Claims Advocate to join its Claims Advocacy team based in the Sydney office. This hybrid role requires working at least three days a week in the office.Reporting directly to the Head of Construction Claims Solutions, Pacific Region, you will provide clients with proactive and strategic advice on navigating their claims...
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Construction Claims Advocate
1 week ago
Melbourne, Victoria, Australia Marsh Full timeOverviewMarsh is seeking a Construction Claims Advocate to join its Claims Advocacy team based in the Sydney office. This hybrid role requires working at least three days a week in the office.Reporting directly to the Head of Construction Claims Solutions, Pacific Region, you will provide clients with proactive and strategic advice on navigating their claims...
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Financial Claims Advocate
1 week ago
Melbourne, Victoria, Australia beBeeAdvisor Full time $100,000 - $150,000We are seeking a highly skilled professional to join our Financial Lines team. This hybrid role requires working at least three days a week in the office, fostering strong collaboration and communication among team members.Key Responsibilities:Manage specialist financial lines claims with a focus on client advocacy, ensuring timely resolution and maximum...
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Claim Advocate
2 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000Job DescriptionWe are seeking a Claims Specialist to join our team where we value people and strive for excellence in everything we do. As a Claims Specialist, you will provide ongoing coaching and mentoring to Case Managers on the claims management process enabling them to provide exceptional customer service to clients.You will be the escalation point for...
