Insurance Claims Advocate
8 hours ago
We are seeking an accomplished claims professional to join our Financial Lines team. This hybrid role requires working at least three days a week in the office.
- Key Responsibilities:
- Manage specialist financial lines claims with a focus on client advocacy and satisfaction.
- Provide high-quality technical advice and support to clients, from initial notification through to final settlement.
- Offer expert guidance to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
- Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
- Oversee moderate to complex claims in accordance with established processes and Client Service Agreements.
- Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.
- Ideal candidate possesses 3-5 years of insurance claims experience, preferably in financial lines.
- A Law Degree or ANZIIF qualifications will be advantageous but not a prerequisite.
- Excellent oral and written communication skills.
- Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.
What sets you apart?
- Willingness to go above and beyond for client satisfaction.
- Ambition to build a solid career foundation in the insurance industry.
- Exceptional interpersonal skills and ability to work well in a team or autonomously.
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