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Customer Service Representative
2 months ago
We're seeking a talented and enthusiastic individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and providing personalized advice to our customers.
Key Responsibilities- Customer Service: Provide outstanding customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Product Knowledge: Develop and maintain a strong understanding of our products and services, including their features and benefits.
- Sales: Identify opportunities to upsell and cross-sell our products and services to customers, ensuring that they receive the best possible solution for their needs.
- Teamwork: Collaborate with colleagues to achieve sales targets and provide a seamless customer experience.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Product Knowledge: Strong understanding of our products and services, including their features and benefits.
- Sales Experience: Previous sales experience, preferably in a retail environment.
- Availability: Availability to work a variety of shifts, including weekends and public holidays.
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
