Customer Service Representative
3 weeks ago
We are seeking a highly motivated Customer Service Representative to join our team at Rentokil Initial.
As a Customer Service Representative, you will play a critical role in providing exceptional customer service, sales, and support to our clients.
The ideal candidate will have experience working in customer-facing roles, preferably in a call centre environment.
The key responsibilities of this role include:
- Receiving and responding to customer inquiries via phone and email
- Proactively making outbound calls to existing customers to promote our services
- Ensuring customer queries are resolved efficiently and effectively
- Scheduling pest control services for residential and commercial customers
- Converting customer inquiries into sales opportunities
- Liaising with colleagues to ensure seamless customer service
- Meeting internal sales targets
- Maintaining accurate and up-to-date customer records
The successful candidate will possess excellent communication and problem-solving skills, with the ability to work under pressure and as part of a team.
Rentokil Initial offers a range of benefits, including a strong work-life balance culture, employee assistance program, and opportunities for career development.
This is an exciting opportunity to join a global company with a strong presence in the pest control industry.
We are looking for a dedicated and customer-focused individual to join our team.
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