Lounge Attendant

3 days ago

Melbourne, Victoria, Australia beBeeAttendant Full time $54,645 - $68,355

Job Title

We are seeking a skilled Lounge Attendant to provide exceptional guest experiences in our club lounge.

About the Role:

  • Monitor seating availability, service quality, safety, and wellbeing of guests.
  • Complete setup duties, ensuring all necessary supplies and tools are ready for service.
  • Clean and reset tables after guests depart.
  • Forecast meal requirements and communicate special requests to the kitchen staff.
  • Anticipate replenishment needs promptly to prevent shortages.
  • Bus and wipe down tables in the club lounge.
  • Check in with guests to ensure satisfaction with food or beverages.
  • Direct final breakdown and cleanup of the club lounge according to service offerings.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Brew daily coffees.
  • Mix and serve alcoholic beverages to guests in accordance with industry standards.
  • Prepare and serve hot beverages (drip coffee, tea, cappuccino, espresso, etc.).
  • Issue, open, and serve wine/champagne bottles.
  • Perform closing duties, including storing reusable goods, breaking down equipment, restocking items, and completing daily cleaning tasks.
  • Document important information in a department logbook.
  • Conduct scheduled inventory checks (e.g., opening inventory) of supplies, food, and liquor to monitor stock levels and requisition necessary supplies.
  • Requisition all required supplies, transporting them from the storeroom to the bar set-up area as needed.
  • Wash coffee and beverage dishes and serving utensils as necessary.
  • Verify quality and set up designated bar stock and supplies using a checklist.
  • Stock ice, glassware, and paper supplies.
  • Maintain cleanliness and condition of the bar, bar unit, tables, and other equipment.

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