Service Delivery Coordinator

1 week ago

Australia beBeeitsm Full time $95,000 - $115,000

About the Role:

We are seeking an IT Service Management professional to assist with all ITSM functions for a major Defence project.

Key Responsibilities:

  • Assist with ITSM related process and procedure improvement
  • Provide team leader functions, if required, with appropriate support and/or training provided
  • Comply with ITSM Policy when working on JCTB networks, systems, software, services or information holdings
  • Ensure staff compliance with JCTB policy, process and Executive instructions and hold responsibility for outcomes
  • Routinely report on JCTB ITSM states, including reportable Configuration Management Database (CMDB), Security, Change and Incident
  • Utilise Defence service management tools
  • Pass instructions through the Ticketing & Scheduling for recording and tracking in approved systems
  • Interact with internal and external Service Providers in relation to ITSM processes, and policy
  • Review ITSM related risk and issues on an ongoing basis, passing recommendations for adjustment in posture following risk/issue retirement, risk realisation or onset of new information altering the basis of assessments
  • Support ITSM end user communications, including scheduled and unscheduled service interruptions, promulgating Service Advisory Notifications (SANs) across JCTB networks, DRN and DSN distribution lists
  • Provide accountable advice and recommendations on process matters, seeking out additional information if needed to ensure accuracy and accountability
  • Act as key stakeholder and contributor to the IT Services Management (ITSM) document suite, reviewing and advising required content updates by staff
  • Apply ITIL Service Management principles and processes, scheduling IT change submissions for the JCTB Change Advisory Board (CAB), determining them feasible and complete, based on approved criteria
  • Routinely contribute content to knowledge repositories and provide input to JCTB policy, process and procedures, coordinating ITSM development of the workforce]

Candidates Requirements:

  • ITIL Foundations Certification or higher
  • 5+ years industry IT experience, relevant military experience or combination of the two
  • Tertiary Degree or Vocational qualifications in a closely related discipline
  • Demonstrated ability to plan and deliver complex work or outcomes in cross-functional team environments
  • Unrestricted ability to deploy to ADF military installations in support of constructive training events
  • Demonstrated ability to communicate effectively to a broad range of audiences
  • Demonstrated ability to communicate effectively with frontline IT staff
  • Ability to conduct themselves in a manner reflective of ADF values

Personal Qualities:

  • Demonstrates process and procedure leadership and understands the relationship of their responsibilities
  • Works collaboratively with others and displays effective time management skills
],

  • Service Delivery Coordinator

    1 week ago

    Australia beBeecoordinator Full time $53,000 - $95,250

    Organizational Excellence: Coordinating Service DeliveryIn this pivotal role, you will be responsible for facilitating seamless service delivery across various store areas. Your exceptional organizational skills and attention to detail will enable our team to deliver a cohesive customer experience.

  • Service Delivery Coordinator

    5 days ago

    Australia beBeeScheduler Full time $90,000 - $120,000

    About the JobWe are seeking an experienced Scheduler to support our growing team within the Telecommunications sector based in Australia.This permanent full-time role will see you contribute to the assessment and continuous improvement of our National Delivery Support Services strategy while enjoying the benefits of a collaborative and supportive team...

  • Service Delivery Coordinator

    5 days ago

    Australia beBeeTechnical Full time $60,000 - $80,000

    About the RoleThe Technical Support Officer position offers a unique opportunity to provide proactive, organized, and efficient administration services to the maintenance department.This role involves logging daily labour, downtime, and equipment hours with planning software, processing and managing reports from Power BI and MEX, and assisting the...

  • Service Delivery Coordinator

    1 week ago

    Australia Mss Security Pty Ltd Full time

    Service Delivery Coordinator page is loadedService Delivery CoordinatorApply locations New South Wales time type Full time posted on Posted 21 Days Ago time left to apply End Date: September 8, 2025 (10 days left to apply) job requisition id JR3939About the CompanyAs one of Australia's leading security companies, MSS Security is built on teamwork, respect,...

  • Administrative Service Delivery Coordinator

    1 week ago

    Australia beBeeAdministrator Full time $60,000 - $80,000

    About the RoleThe Administration Officer will play a key role in supporting our Sector Development team. This is an exciting opportunity for a highly organised and skilled administrator to contribute to the delivery of high-quality health and wellbeing services.Provide administrative support to the team, including maintaining accurate records, preparing...

  • Professional Event Planner and Organiser

    1 week ago

    Australia beBeeEvent Coordinator Part time $60,000 - $75,000

    About the Role:This position plays a crucial part in delivering strategic events for the College, as well as establishing an efficient and effective events function within the institution.The delivery of events and functions are key streams of work related to the College's marketing strategy.Coordinate and support key events which relate to the College's...

  • AOD Case Support Specialist

    1 week ago

    Australia beBeeCare Coordinator Full time $75,000 - $90,000

    Role Description">We are seeking an innovative and experienced professional to work as part of a team delivering individual and group treatment, care coordination, and wrap-around support to individuals and families affected by AOD issues. The primary focus is to assist individuals and families dealing with AOD-related challenges and address their impact on

  • Service Delivery Specialist

    1 week ago

    Australia beBeeCoordination Full time $110,000 - $140,000

    Intake Service CoordinatorThis role is responsible for the development, delivery and review of intake services across all customer-facing programs in the organisation.The key accountabilities include welcoming new customers to service delivery, embedding customer service, and comprehensive assessment and planning to ensure a seamless transition to service...

  • Delivery Operations Coordinator

    1 week ago

    Australia beBeeOperations Full time $70,000 - $95,000

    Job TitleDelivery Operations CoordinatorThe opportunity to coordinate and optimise our delivery operations is now available.As a Delivery Operations Coordinator, you'll be the first point of contact for our drivers and operators, assisting with any issues that may arise. You will play a critical role in ensuring the smooth operation of our delivery services,...

  • Service Delivery Coordinator

    1 week ago

    Australia Blueapache Full time

    Requirements:To ensure organisation meet and are striving to exceed its obligations regarding Service Levels and performance.To provide excellence in customer service and communication, ensuring customer satisfaction of the highest level.To ensure client risks are identified, documented, and mitigated where possible.To ensure your assigned Managed Service...