
Events Coordinator
1 week ago
Seeking an events coordinator with a strong focus on customer service and attention to detail. The ideal candidate will have experience in front of house duty management, particularly in event delivery and venue logistics.
About the Role
We are looking for someone to coordinate the overall delivery of events and functions, ensuring a high standard of presentation and customer service is provided throughout every stage of the event or function delivery.
- Liaise directly with hirers, stage managers, artists, front of house staff and external contractors.
- Ensure all relevant policies and procedures are being met in relation to workplace health and safety, emergency management, crowd control management and other State legislation and council by laws where applicable.
- Conduct event and/or functions briefing with the front of house team and external contractors prior to each event bump in.
- Effectively manage competing priorities and hirer needs during multiple events and/or functions.
- Undertake other front of house duties such as ushering, box office and making public announcements as required.
Key Responsibilities:
- Delegated authority of the venue to ensure successful delivery of events and functions.
- Overall coordination of the event from bump in to bump out.
- Oversight of front of house team and external contractors on duty.
- Exceptional customer service across all venue service points.
- Problem solving and good understanding of events and venue logistics.
Selection Criteria:
- Front of house duty management experience in a similar events and/or functions venue.
- Good understanding of diverse styles of events/functions sequence within a similar events and/or functions venue.
- Impeccable customer service and communication skills.
- Knowledge of workplace health and safety and responsible service of alcohol.
Benefits
- Comprehensive training available for the role.
- Access to in-house learning opportunities for professional development and growth.
- Employee Assistance Program.
- Access to our in-house wellbeing programs.
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