Healthcare Technical Support Specialist

5 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $83,320 - $133,680

Job Title: Dhs Customer Support Officer

Job Description:

The primary function of this role is to provide high-level technical support and service to healthcare teams across multiple sites. This will involve troubleshooting hardware and software issues, educating users on digital tools and platforms, and collaborating with ICT teams and vendors to resolve complex problems.

Key Responsibilities:

  1. Provide technical support for healthcare teams across multiple sites.
  2. Manage and troubleshoot hardware and software issues.
  3. Educate users on digital tools and platforms.
  4. Collaborate with ICT teams and vendors to resolve issues.
Requirements:

This position requires a candidate who possesses demonstrated knowledge of computer functions and strong computer operation skills. Analytical and problem-solving skills are also essential, as well as experience in end-user support, including PCs, peripherals, printers, and mobile devices.

Work Environment:

The ideal candidate will thrive in a diverse and inclusive workplace where respect and safety are paramount.

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