Healthcare Technical Support Professional

5 days ago

Sydney, New South Wales, Australia beBeeSupport Part time $80,000 - $120,000

About this role

We're transforming the way healthcare businesses manage payments and claims in Australia.

As a technical support specialist, you'll be the first point of contact for customers, offering top-tier, omni-channel support to healthcare businesses across Australia.

Key Responsibilities
  • Troubleshoot payment and claiming issues for Medicare and Private Health Insurance
  • Guide customers with confidence
  • Experience handling inbound or outbound customer interactions, ideally within the payments, banking/finance, or healthcare industries

A great fit for you if:

  • You have a tech-savvy approach – confident using payments equipment and navigating CRM systems to support customer needs efficiently
  • You have exceptional communication skills – both written and verbal, with the ability to simplify complex information for different audiences
  • You have a proactive, growth-oriented mindset – always looking for ways to improve, learn, and contribute beyond the basics

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