
Customer Experience Leadership Position
2 days ago
We are seeking a dynamic Customer Experience professional to lead our customer service and engagement functions.
This role will oversee the management of our customer service team, drive initiatives that build trust with our community, and enhance overall ratepayer satisfaction.
If you're passionate about delivering exceptional service and shaping a positive customer experience, this is your chance to make a meaningful impact in a growing community.
Key Responsibilities:- Oversee customer service team management
- Drive initiatives to build community trust
- Enhance ratepayer satisfaction
- 9-day fortnight and 19-day month options (full-time)
- 22 days annual leave
- Supportive team environment and professional development opportunities
Eligibility criteria include Australian citizenship, permanent residency, or legal working rights for applicants to be considered for permanent positions.
Requirements:- Australian citizenship, permanent residency, or legal working rights
- Strong leadership and communication skills
- Ability to work in a team environment
A supportive team environment, opportunities for professional growth and development, and a competitive remuneration package.
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