Customer Experience Manager

9 hours ago

Northam, Australia beBeeCustomerExperience Full time $93,505

As a dynamic customer experience leader, you will oversee our customer service and engagement functions, managing the team responsible for delivering exceptional service to customers. Your role will involve leading complaint resolution efforts and driving initiatives to build trust, strengthen community connections, and enhance customer satisfaction.

Main Responsibilities:
  • Manage a team of customer service representatives to deliver exceptional service
  • Oversee complaint resolution processes and develop strategies to improve customer satisfaction
  • Collaborate with colleagues to drive initiatives that build trust and strengthen community connections

We are seeking a passionate and experienced professional who is committed to delivering exceptional service and shaping a positive customer experience. If you have a strong track record of success in customer-facing roles and are looking for a challenging opportunity to make a meaningful impact, this could be the perfect fit.

Key Qualifications:
  • Proven experience in customer service management or a related field
  • Strong leadership and communication skills
  • Able to work collaboratively as part of a team

What We Offer:

  • A supportive and dynamic work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

To apply, please submit your application including a covering letter, current CV/resumé, and response to the selection criteria as outlined in the position description.

  • Coordinator - Customer Experience

    13 hours ago

    Northam, Australia Shire Of Gingin Full time

    Join Our Growing Team Permanent full-time, Annual Salary Up To $93,500.59 We're seeking a dynamic Coordinator – Customer Experience to lead our customer service and engagement functions.In this role, you'll manage the Shire's customer service team, oversee complaint resolution, and drive initiatives that build trust, strengthen community connections,...

  • Customer Experience Specialist

    5 days ago

    Northam, Australia beBeeCustomer Full time $80,000 - $100,000

    Delivering Exceptional Customer ExperiencesJob Summary:We are seeking a skilled and dedicated professional to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.About the Role:- Provide excellent customer service, responding...

  • Coordinator - Customer Experience

    1 day ago

    Northam, Australia Shire Of Gingin Full time

    Join Our Growing TeamPermanent full-time, Annual Salary Up To $93,500.59 We're seeking a dynamic Coordinator – Customer Experience to lead our customer service and engagement functions.In this role, you'll manage the Shire's customer service team, oversee complaint resolution, and drive initiatives that build trust, strengthen community connections, and...

  • Customer Experience Specialist

    2 weeks ago

    Northam, Australia beBeeCustomerService Full time $60,000 - $80,000

    Customer Service Representative PositionThis role offers a fast-paced environment where you will be focused on delivering exceptional customer experiences and ensuring the store is always clean, well-stocked, and welcoming for our guests. You will need to be able to multitask and manage your time effectively.About This Opportunity:Deliver outstanding...

  • Coordinator - Customer Experience

    1 week ago

    Northam, Australia Shire of Gingin Full time $93,500 - $93,505 per year

    Join Our Growing TeamPermanent full-time, Annual Salary Up To $93,500.59We're seeking a dynamic Coordinator – Customer Experience to lead our customer service and engagement functions. In this role, you'll manage the Shire's customer service team, oversee complaint resolution, and drive initiatives that build trust, strengthen community connections, and...

  • Customer Experience Specialist

    5 days ago

    Northam, Australia beBeecustomer Full time $43,000 - $73,000

    Customer Experience SpecialistWe're seeking a skilled Customer Experience Specialist to join our team. In this role, you'll have the opportunity to make a positive impact on our customers' shopping experience.

  • Customer Experience Specialist

    1 week ago

    Northam, Australia beBeeCustomerService Full time $48,472 - $72,367

    Customer Service RoleWe are seeking a talented individual to join our team as a Customer Service Representative. This is a fantastic opportunity to work in a dynamic environment and make a real difference in the lives of our customers.About the Role:This is a casual position, and you will be required to work as needed. As a Customer Service Representative,...

  • Customer Experience Team Lead

    22 hours ago

    Northam, Australia beBeeCustomer Full time $93,500 - $93,505

    Customer Experience Team LeadThis role involves leading our customer service and engagement functions to deliver exceptional experiences for our customers.About the RoleYou will manage a team of customer service representatives, oversee complaint resolution, and drive initiatives to build trust, strengthen community connections, and enhance customer...

  • Customer Experience Leadership Position

    2 days ago

    Northam, Australia beBeeLeadership Full time $93,500 - $93,505

    Job DescriptionWe are seeking a dynamic Customer Experience professional to lead our customer service and engagement functions.This role will oversee the management of our customer service team, drive initiatives that build trust with our community, and enhance overall ratepayer satisfaction.If you're passionate about delivering exceptional service and...

  • Exceptional Customer Experience Specialist

    1 week ago

    Northam, Australia beBeeCustomerService Full time $35,000 - $55,000

    Job DescriptionAs a Customer Service Representative, you will be focused on providing great customer experiences and ensuring the store is always clean, stocked, and welcoming for our guests. This is a fast-paced role where being able to multitask and manage your time effectively is essential.This role involves delivering exceptional customer service,...