
Operational Coordinator
3 days ago
As a key member of our operations team, you will be responsible for coordinating service jobs between technicians and customers. This role is ideal for individuals with exceptional organizational skills and a passion for delivering excellent customer experiences.
The successful candidate will have a proven track record in scheduling or contractor management, with a minimum of 2 years' experience. They will also possess strong communication skills and the ability to work effectively in a fast-paced environment.
- Coordinating service jobs between service technicians and customers
- Managing logistics of required materials/equipment for each service job
- Invoicing and data housekeeping
- Other administrative tasks as required
To excel in this role, you will need to possess at least 5 years' experience in customer service roles. Experience using SimPRO, Dynamics 365 Customer Service, JIRA, and Confluence is highly desirable.
About the CompanyWe are an award-winning digital integration company located in Brisbane. Our business prides itself on offering a family-friendly environment, a supportive team, and a strong emphasis on career development.
What We Offer- A competitive salary package
- A quarterly company bonus scheme
- An Employee Assistance Program (EAP)
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