Funeral Support Assistant
1 month ago
The Funeral Support Assistant plays a vital role in ensuring the timely and professional delivery of funerals and related services at our Oakleigh location.
Job DescriptionThis short-term position involves assisting with the preparation and facilitation of funeral services while engaging directly with grieving families. Additional tasks include maintaining facilities, using Customer Relationship Management (CRM) software, managing stock and supplies, and general administrative duties.
Key Responsibilities- Assist Funeral Directors with funeral preparations and arrangements
- Engage with families to understand their needs and preferences
- Maintain a clean and organized workspace
- Utilize CRM software to manage client information and relationships
- Perform various administrative tasks as required
- Strong customer service skills and ability to work with empathy
- Basic computer literacy and confident IT skills
- Energetic communication style and confident demeanor
- Ability to adapt to varied workloads and prioritize tasks effectively
- Genuine interest in the funeral and end-of-life industry with a willingness to learn
- Carpark on-site / walking distance from public transport
- Social workplace environment
- Potential for permanent opportunity
$60,000 - $80,000 per annum, depending on experience
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