Customer Service Coordinator

2 days ago

Townsville, Queensland, Australia beBeeCustomer Full time $40,000 - $80,000

About This Role

We are seeking a highly skilled and proactive Customer Service Coordinator to support our daily operations. The ideal candidate will have excellent communication skills, be certified in PADI Divemaster or Instructor, and possess the ability to multitask in a fast-paced customer-facing environment.

Key Responsibilities:

  • Provide exceptional customer service by welcoming clients and handling inquiries
  • Manage bookings for snorkel and dive tours efficiently
  • Support day-to-day retail sales and handle phone and email enquiries
  • Assist on trips as a Divemaster or Instructor
  • Perform general administrative tasks

Requirements:

  • Certified PADI Divemaster or Instructor
  • Excellent communication and organisational skills
  • Calm and flexible with a proactive attitude
  • A team player who thrives in a busy customer-facing environment

What We Offer

An opportunity to work in a dynamic team environment and develop your skills and knowledge in customer service and administration

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