Professional Services Consultant

4 weeks ago


Sydney, New South Wales, Australia NICE Full time
About the Role

We're seeking a highly skilled Professional Services Engineer to join our team at NICE. As a customer-facing, billable position, you'll engage with clients in a consultative capacity, providing specialized expertise around NICE products and contact center industry topics.

Key Responsibilities
  • Manage customer expectations and satisfaction, configuring NICE products based on best practices and customer requirements.
  • Coordinate inter-departmental activities within NICE, tracking time and status within NICE systems.
  • Provide technical configuration and programming as required, as well as process, data, and object modeling in various application and database environments.
  • Develop costing proposals for projects, perform risk analysis, and manage change control.
  • Present a professional image in conduct, attitude, and attire, and contribute to business area assessment, user needs analysis, and business systems design.
Requirements
  • BS/BA in technical or business field, or equivalent work experience required.
  • MBA preferred.
  • 4+ years of professional experience beyond education requirements above.
  • Type of experience varies depending on Implementation Manager's specialization.
What We Offer

As a Professional Services Engineer at NICE, you'll have the opportunity to work on a wide range of projects, develop your skills, and advance your career in a dynamic and challenging environment.



  • Sydney, New South Wales, Australia ReadyTech Full time

    About ReadyTechReadyTech is a mission-critical software company that empowers communities to thrive. We re-imagine, design, develop, and deliver technology to solve diverse problems for our customers.Job DescriptionWe are seeking a Professional Services Consultant to demonstrate and articulate solutions to complex business problems for our existing customers...


  • Sydney, New South Wales, Australia NICE Full time

    At NICE, we're driven by a passion for innovation and a commitment to excellence. We're seeking a talented Professional Services Consultant to join our team and help us deliver exceptional customer experiences.Key Responsibilities:Engage with customers in a consultative capacity to understand their needs and provide tailored solutions.Provide technical...


  • Sydney, New South Wales, Australia Earnix Full time

    Transform the Insurance Industry with EarnixAs a Professional Services Consultant at Earnix, you will play a key role in leading the implementation of cutting-edge analytics projects with top insurance companies and banks worldwide. Your expertise will drive strategic business decisions and software development activities.Key Responsibilities:Support data...


  • Sydney, New South Wales, Australia Earnix Full time

    Transform the Insurance Industry with Your ExpertiseAt Earnix, we're on a mission to revolutionize the insurance industry with cutting-edge analytics. As a Professional Services Consultant, you'll play a crucial role in leading the implementation of innovative projects with top insurance companies and banks worldwide.Key Responsibilities:Support data...


  • Sydney, New South Wales, Australia PageUp Full time

    At PageUp, we're passionate about connecting people to great careers. Our powerful platform enables our customers to optimize every step of the talent management lifecycle, ensuring everyone can reach their full potential.The Professional Services team is a close-knit, collaborative, and supportive group of consultants who deliver implementation projects to...


  • Sydney, New South Wales, Australia Mediaocean Full time

    Mediaocean is a leading technology company that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company's advertising infrastructure and ad tech tools are used...


  • Sydney, New South Wales, Australia Mediaocean Full time

    About the RoleMediaocean is seeking a highly skilled Associate Professional Services Consultant to join our team. As a key member of our professional services team, you will be responsible for delivering exceptional client experiences through successful implementations, training, and conversions.Key ResponsibilitiesDevelop and execute comprehensive project...


  • Sydney, New South Wales, Australia ReadyTech Full time

    About ReadyTechMaking a meaningful difference with mission-critical software that empowers communities to thrive.We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.Job DescriptionAs a Professional Services Consultant, you will...


  • Sydney, New South Wales, Australia PageUp Full time

    About PageUpAt PageUp, we're passionate about connecting people to great careers. Our powerful platform enables our customers to optimise every step of the talent management lifecycle so that everyone can reach their full potential.The RoleYou will be joining a close-knit, collaborative and supportive Professional Services team. The consultants within this...


  • Sydney, New South Wales, Australia Earnix Full time

    Transform the Insurance Industry with Your ExpertiseAt Earnix, we're on a mission to revolutionize the insurance industry with cutting-edge analytics. As a Professional Services Consultant, you'll play a crucial role in leading the implementation of innovative projects with top insurance companies and banks worldwide.Your Key Responsibilities:Support data...


  • Sydney, New South Wales, Australia Tal Services Limited Full time

    About the OpportunityWe are seeking a Claims Service Consultant to join our team at Tal Services Limited. As a Claims Service Consultant, you will be responsible for supporting customers through claims lodgement and information gathering in order to assess claims.Key ResponsibilitiesPerform claims administrative tasks in support of the Claims Consultants,...


  • Sydney, New South Wales, Australia Tal Services Limited Full time

    About the OpportunityWe are seeking a skilled Claims Service Consultant to join our team at Tal Services Limited. In this role, you will be responsible for supporting customers through claims lodgement and information gathering in order to assess claims.Key ResponsibilitiesPerform claims administrative tasks in support of the Claims Consultants, with...


  • Sydney, New South Wales, Australia Tal Services Limited Full time

    About the OpportunityWe are seeking a Claims Service Consultant to join our team at Tal Services Limited. In this role, you will be responsible for supporting customers through claims lodgement and information gathering in order to assess claims.Key ResponsibilitiesPerform claims administrative tasks in support of the Claims Consultants, with accuracy and...


  • Sydney, New South Wales, Australia Programmed Full time

    About the Role:We are seeking an experienced sales professional to join our team as a Recruitment Consultant. As a key member of our professional services division, you will be responsible for leveraging your skills and knowledge to drive business growth and development.Key Responsibilities:Develop new business opportunities through phone and onsite...


  • Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Service Consultant Liability - Key ResponsibilitiesThe role of a Claims Service Consultant Liability is to manage a complex portfolio of claims arising from Public and Product Liability policies in a timely and cost-effective manner with a focus on personal injury.Key responsibilities include:Making policy coverage decisions, assessing allegations of...

  • Senior Consultant

    3 weeks ago


    Sydney, New South Wales, Australia CrowdStrike Australia Pty Limited Full time

    About the Role:CrowdStrike is seeking a seasoned Senior Consultant to join our LogScale NGSIEM Professional Services team. As a trusted advisor, you will work closely with customers to deliver best-in-class delivery and integration services, leveraging your expertise in log management, SIEM, and SOAR solutions. Your passion for customer success and technical...


  • Sydney, New South Wales, Australia Civica Full time

    About the RoleCivica is seeking a highly skilled and experienced Services Consulting Manager to join our team. As a key member of our consulting team, you will be responsible for overseeing client engagements, developing comprehensive strategies, and ensuring the successful delivery of our consulting services.Key ResponsibilitiesDevelop and maintain strong...


  • Sydney, New South Wales, Australia Raven's Recruitment Full time

    Professional Services Pharmacist OpportunityWe are seeking a highly skilled and motivated Pharmacist to join our team in Adelaide. As a Professional Services Pharmacist, you will be responsible for providing a range of services including vaccinations, sleep apnoea consultations, and patient counselling.About the RoleWork in a patient-centred,...


  • Sydney, New South Wales, Australia Raven's Recruitment Full time

    Job Title: Professional Services PharmacistWe are seeking a highly skilled and motivated Pharmacist to join our team in a professional services role.About the RoleThis is a full-time position that offers a great work-life balance, with a rotating roster that guarantees a full weekend off each month.As a Professional Services Pharmacist, you will be...


  • Sydney, New South Wales, Australia NICE Full time

    About the RoleThis is a Professional Services Engineer position with NICE, a leading company in the AU market. The role offers a unique opportunity to join a rapidly growing team and contribute to the success of the organization.Key ResponsibilitiesProvide technical configuration and programming as required.Develop process, data, and object modeling in...