Claims Service Consultant Liability Expert
2 weeks ago
The role of a Claims Service Consultant Liability is to manage a complex portfolio of claims arising from Public and Product Liability policies in a timely and cost-effective manner with a focus on personal injury.
Key responsibilities include:
- Making policy coverage decisions, assessing allegations of negligence to determine liability, and negotiating quantum within a delegated authority.
- Ensuring a high standard of service is maintained for our internal and external customers while building a network of professional relationships.
- Continuous communication with internal and external stakeholders to report on claim developments, trends, and potential large losses.
- Active communication and negotiation with panel solicitors, loss adjusters and service providers with a view to reaching the best possible outcome for all stakeholders involved.
To be successful in this role, you will need:
- Tertiary qualifications in law and/or experience working in a legal environment is highly desirable but not essential.
- Customer service experience and the ability to provide across a range of internal and external stakeholders.
- Ability to plan prioritise effectively, organise tasks and manage competing resources and demands.
- Willingness to be a team player and support our collaborative and supportive culture.
- Excellent verbal and written communication skills, combined with the ability to balance understanding, empathy, and compassion with the best commercial outcome for Allianz.
- Strong negotiation and conflict resolution skills.
- A vision of long-term career progression.
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Claims Consultant General Liability
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Claims Consultant General Liability
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