Patrols Coordinator

The Coordinator Patrols is a critical position within the Townsville City Council, responsible for maintaining an effective and efficient program by making informed decisions and sustainable recommendations. The role involves reviewing operational plans and related programs, projects, budgets, and other initiatives to implement streamlined operational processes and practices.

We are seeking an experienced and skilled professional to fill this role. The ideal candidate will possess a Certificate IV qualification and demonstrated 5 years' experience in leadership and/or management, or relevant tertiary qualification in an investigatory, regulatory, business, or similar discipline.

The successful candidate will have a proven track record of leading and developing a high-performing team to achieve operational activities, including deploying resources efficiently and effectively. They will also have excellent internal and external stakeholder engagement skills, including experience in communication, negotiation, consultation, and conflict resolution.

Additionally, the candidate will have strong financial and budget management skills, balancing and negotiating available resources to deliver excellence in customer experience and managing the performance of community assets and lifestyle with statutory and legal obligations.

The Coordinator Patrols will be responsible for collecting and analyzing data and using this business intelligence to plan the tactical direction of Environmental Health & Regulation. They will also lead and mentor a highly skilled multi-faceted team to achieve operational objectives while maintaining a strong customer service focus.

• 17.5% annual leave loading
• Up to 5 weeks annual leave
• Up to 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Long Service Leave available pro rata after seven years
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program
• Active Family Social Club
• Flexible working arrangements

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply.