Customer Service Representative

4 weeks ago


Townsville, Queensland, Australia PCYC Townsville Full time

We are seeking a motivated and customer-focused individual to enhance and support PCYC Townsville Youth Club operations by delivering exceptional customer service to all patrons.

Key Responsibilities:

  • Respond to Club enquiries and provide advice and information to members
  • Participate in up-selling and cross-selling of PCYC products and services
  • Prepare point of sale devices and perform office administration tasks

Requirements:

  • Minimum 12 months experience working in a customer service or sales role
  • Intermediate skills in the Microsoft Office Suite (Word, Excel, Outlook)
  • Current First Aid and CPR certificates (or ability to obtain)
  • Qualification in Fitness, Sport and Recreation or similar (nice to have but not required)

What We Offer:

  • Generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free
  • Free PCYC Gym Membership
  • Comprehensive online induction and site-specific orientation

PCYC is committed to achieving and supporting a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples as well as people from culturally diverse backgrounds.



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