HR Systems Optimization Specialist

1 day ago


Brisbane Airport, Australia Talentpath Full time

About the Opportunity

Talentpath is seeking an experienced HR Systems Optimization Specialist to join our team. This role plays a vital part in driving business efficiency and innovation.

Job Description

The successful candidate will be responsible for managing a portion of the business within our shared services model, focusing on standardization, streamlining, and creating efficiencies within new systems (SuccessFactors).

You will ensure timely resolution of issues via ticketing system, and effective escalation to appropriate personnel. Your tasks will include supporting system-related activities such as workflows and onboarding procedures.

You will collaborate with stakeholders to troubleshoot and resolve issues efficiently. Additionally, you will contribute to the development of processes and standardization for common queries and tasks.

Your responsibilities will also include assisting with classifications, and optimization efforts within the new systems.

About You

To excel in this role, you should possess strong troubleshooting skills with a proactive approach to problem-solving. You should be comfortable with ambiguity and adaptable to changing environments.

Excellent customer service skills with a solution-oriented mindset are essential. A background in HR administration, IT Support or Systems focused roles would work well. Ability to work collaboratively in a fast-paced, lean environment is also required.

Experience with ticketing systems is advantageous. Knowledge of HR systems such as SuccessFactors is a must.

What We Offer

We offer a dynamic and innovative work environment. You will have opportunities for career growth and specialization within the role. Considerable learning opportunities are also available.

We provide free onsite parking and the option to work from home one day a week. Collaboration with a team focused on innovation and efficiency makes this a great place to work.

About Our Company

Talentpath is a leading organization at the forefront of transforming HR operations. We are transitioning to a shared services model across HR functions, and we need talented professionals like you to help us achieve our goals.

Compensation Package

We offer a competitive salary ranging from $80,000 to $110,000 per annum, depending on experience. This is a full-time position with excellent benefits, including free onsite parking and flexible work arrangements.



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