Senior Quality Assurance Specialist

7 days ago

Sydney, New South Wales, Australia beBeeQuality Full time $160,000 - $180,000
Job Description

This is a 12 month secondment/contract role that offers the opportunity to work in a strategic centre and engine room of a Group, focused on delivering efficient processes relating to origination, production, validation and fulfilment of transactions and trades across the Group, alongside delivery of company-wide regulatory and remediation programs.

As a member of the Chief Operations Office (COO), you will be responsible for providing Line 1 Quality Assurance for the Financial Crime Operations functions within the Group. You will analyse and record insights to assist in maintaining service standards and provide coaching and training to the wider RACO team.

The QA results drive operational and technological initiatives that support RACO in achieving its people, customer and financial objectives.

Key Responsibilities
  • Provide Line 1 assurance testing and support on RACO files to ensure customer due diligence regulatory requirements are met.
  • Provide quality advice to our Operations teams on relevant AML/CTF legislations, Group's standards.
  • Build strong relationships and drive effective collaboration with our Operations teams, L1 Risk and L2 Financial Crime Compliance Advisory and Assurance teams to ensure both business and regulatory needs are met.
  • Supervise and support workloads of a team of approx. 20 QA analysts. This includes oversight over their performance, and compliance in line with regulation and internal policies, procedures and risk and compliance frameworks.
  • Act as a delegate for the Quality Assurance Manager which may include representing QA at meetings, working groups, various forums and any other tasks deemed appropriate by the Manager.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.
  • Strong analytical and problem-solving skills.
  • Ability to build strong relationships and collaborate with stakeholders.
  • Knowledge of AML/CTF legislations and Group's standards.
What We Offer

This role offers a challenging and rewarding opportunity to work in a dynamic and growing organisation. You will have the opportunity to develop your skills and expertise in a supportive and collaborative environment.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

About Us

We are a leading financial services organisation with a strong reputation for excellence. We are committed to delivering high-quality services to our customers and partners.

We are proud to be an equal opportunities employer and welcome applications from diverse candidates.

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