Customer Service Excellence Leader

7 days ago

Sydney, New South Wales, Australia beBeeService Full time $90,000 - $120,000

Key Leadership Role: Deliver Exceptional Customer Experience

Achieve outstanding results in customer service management by translating business needs into tangible process excellence and quality service delivery.

Drive impactful collaboration to inspire people, foster community engagement, and address social issues.

We are bold, imaginative, respectful, and compassionate.

The Opportunity:

An exceptional chance to showcase expertise in delivering exceptional customer experiences within a dynamic organization.

As an accomplished leader, you will play a key role in driving customer-centric initiatives, leveraging your understanding of industry trends and best practices.

You will have a solid background in business improvement analysis, identifying, documenting, and implementing customer service standards.

About You:

Degree qualified with 10-15 years of experience in customer service leadership, possessing a passion for service excellence and the ability to drive improvement through data-driven insights.

Excellent networking and collaboration skills to ensure customer centricity in complex environments, with experience leading high-performing teams.

We Offer:

A supportive team environment, superb benefits, and career progression opportunities.

Encourage innovation, promote from within, and foster a culture of continuous learning.

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