Lead Investigator

2 days ago

Brisbane, Queensland, Australia beBeeInvestigation Full time

Investigations Officer Job Summary

The Investigations Officer role involves undertaking thorough and timely investigations of health service complaints. This position requires a high level of integrity, analytical skills, and attention to detail.

Key Responsibilities:

  • Investigate complaints effectively and efficiently in accordance with organisational policies and procedures.
  • Use best practice investigation planning methodologies to ensure all available evidence is identified and sourced appropriately.
  • Prepare and submit high-quality briefs-of-evidence and investigation reports with recommendations for the prosecution of health service providers.
  • Liaise with internal and external stakeholders to obtain information to support the investigation process and enhance service delivery.

Requirements:

  • A strong understanding of investigation principles and practices.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office applications.

Benefits:

  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • Competitive salary and benefits package.

Other Information:

  • Applications will remain current for up to 12 months and may be considered for other vacancies.
  • Appointments are subject to criminal history checks.
  • Prior to appointment, public sector employees are required to disclose any history of serious disciplinary action.
  • Employees are required to disclose any interests that conflict or may conflict with their duties.

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