Client Service Liaison

23 hours ago

Melbourne, Victoria, Australia beBeeCustomerFocused Full time $60,000 - $70,000

Job Title: Client Service Liaison

The Client Service Liaison plays a pivotal role in ensuring seamless client interactions. Key responsibilities include:

  • Coordinating supply and service activities to meet client requirements on time and within specifications.
  • Accurately processing customer invoices, capturing any variations.
  • Managing, tracking, and directing service and repair activities within the Repair and Service Department.
  • Ensuring client specifications are known prior to expediting orders.
  • Supporting the sales team in generating quotes and preparing tender response documents.

Required Skills and Qualifications:

  • A customer-focused approach with experience in managing expectations.
  • At least 5 years' experience working in a customer service or fulfillment role.
  • Ability to work with diverse clients.
  • Capability and desire to manage technical products in a business-to-business environment.

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