Client Service Liaison

2 weeks ago

Melbourne, Victoria, Australia Altius Full time

Overview
Join to apply for the
Client Service Liaison | Phlebotomist
role at
Altius
Executive Health Solutions is seeking a vibrant individual to work as a Client Services Liaison and Pathology Collector at our VIP Health Assessment Clinic. You'll work with corporate executive clients and clinical teams daily in a fast-paced and rewarding environment.
Your New Role
As a Client Service Liaison/Pathology Collector, you'll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.
Your Key Responsibilities
Perform phlebotomy with precision and care.
Label and dispatch specimens efficiently.
Maintain pathology stock.
Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets and contracted program inclusions.
Perform general office administration tasks, including invoicing and record keeping.
Handle phone calls and emails and respond to client inquiries with a warm, inviting manner.
Act as a liaison between clients, doctors, and other healthcare professionals.
Organise and manage the filing and screening of medical records.
Monitor and facilitate the timely completion of client medical reports.
Support the Manager with various tasks as needed.
What You'll Bring
2-5 years of proven experience in a Pathology Collection.
A passion for delivering exceptional customer service.
Strong communication skills to effectively interact with clients and professionals.
Meticulous attention to detail and a proactive attitude.
Prior office experience, ideally in a professional setting.
The ability to handle multiple tasks efficiently in a busy environment.
Immaculate personal presentation.
Why You\'ll Love Working With Us
Vibrant Team: Be part of a motivated and energetic team at our Melbourne CBD clinic.
Supportive Environment: Receive training and ongoing support from a fantastic management team.
Growth Opportunities: Opportunities to grow, develop, and be rewarded for your achievements.
Fun Atmosphere: A team that enjoys regular social events and maintains a positive workplace.
Bonus Perks: Bonus payments when you and your team hit KPIs.
Keep Learning: An annual educational allowance to help you grow and sharpen your skills.
Room to Grow: Opportunity to move into other exciting roles as you develop your career with us.
If you possess a bright and friendly manner with a can-do attitude, are reliable, enthusiastic, and confident, and enjoy working as part of a great team, we would love to hear from you
Altius Group is an Equal Opportunity Employer
and an inclusive workforce. We encourage applicants from diverse backgrounds to apply.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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