Automation Solutions Specialist ANZ
4 days ago
Our company, Intralox, is seeking a highly skilled Technical Support Engineer to join our Asia Pacific team. As a member of the Technical Support Group, you will provide first-line, remote technical support to our customers and internal teams.
Responsibilities:- Develop industry-specific product recommendations for clients.
- Evaluate conveyor systems and identify areas for improvement.
- Provide remote troubleshooting and resolution services.
- Create engaging technical presentations via webcast or other remote technology.
- Analyze conveyor designs and recommend modifications for increased efficiency.
- Design and deliver technical training sessions for colleagues.
- Research and locate relevant technical data for projects.
- Prepare detailed Bill of Materials for client projects.
- Native English speaker or near-native proficiency with additional language skills in Southeast Asian languages advantageous.
- Degree in Mechanical Engineering or related field preferred.
- Minimum 2 years experience in industrial sales/support or equipment specification role.
- Strong mechanical aptitude and ability to articulate complex concepts.
- Excellent problem-solving and logical thinking skills.
- Effective communication and interpersonal skills.
- Proficient in MS Office Applications and 2D/3D CAD software.
- Able to manage multiple projects simultaneously.
- Service-oriented, team-player with self-managed mentality.
In return, we offer a competitive salary of $90,000 - $110,000 AUD per annum, depending on experience, plus benefits and opportunities for professional growth within our global organization.
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