Strategic Account Growth Expert

5 days ago

Melbourne, Victoria, Australia beBeeClientRelationshipManagement Full time $100,000 - $140,000
Senior Account Manager Opportunity

We are seeking an experienced Senior Account Manager to lead the management and growth of high-priority clients. This role involves close collaboration with Lead Client Partners and delivery teams to drive strategic account planning, facilitate cross-functional collaboration, and ensure a high-performing account rhythm.

Key Responsibilities:
  • Lead operational and strategic account management for a portfolio of priority clients.
  • Develop and oversee account plans in conjunction with Lead Client Partners, focusing on maintaining and growing relationships and delivering exceptional client experiences.
  • Drive performance transparency and insight by monitoring and reporting key account metrics, utilizing CRM tools and other firm data sources to inform insights.
  • Collaborate across lines of service and industries to drive pipeline growth by proactively identifying opportunities, facilitating pursuit strategy sessions, and coaching teams.
  • Identify delivery efficiencies and support commercial excellence through analysis of account performance and pricing models, as well as exploring opportunities to work with offshore teams that improve account disciplines, outcomes, and margin.
  • Maintain high-quality account data and reporting to support transparent and real-time decision making.
  • Track progress and ensure accountability for key account actions across teams.
Requirements:
  • 6+ years of experience in Account Management, business development, or client-facing roles, ideally in a professional services environment.
  • Knowledge, understanding, and experience in the Financial Services industry is highly regarded and considered an advantage.
  • Strong commercial and strategic thinking capabilities, with the ability to connect client priorities to firm capabilities and develop compelling value propositions.
  • Proven ability to lead senior stakeholder relationships, influence outcomes, and drive change in complex, matrixed environments.
  • Advanced project management, coordination, and communication skills, with experience leading across multiple teams and workstreams.
  • Experience using CRM systems (Salesforce) and other reporting tools to drive insights and decision-making.
  • Collaborative leadership style, thriving in a fast-moving environment, with exceptional attention to detail and the ability to manage multiple deadlines concurrently.
Benefits:
  • Flexible working arrangements to optimize your work-life balance.
  • More opportunities to connect with loved ones, including remote work options.
  • Health and lifestyle perks, such as wellness credits and discounted memberships.
  • Gender-inclusive parental leave policy.
  • World-class development opportunities to accelerate your career.
  • Strong mentors, meaningful work, and numerous networking opportunities.
About Us:

Our organization empowers employees to leverage their creativity, authenticity, and diverse perspectives to drive positive change and challenge our thinking. We recognize the importance of fostering an inclusive environment where everyone feels valued and empowered to thrive.

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