
Senior Grant Manager
4 days ago
This is an exciting opportunity to join our team as a Senior Grant Manager.
- The role involves managing grant-related tasks, ensuring the program runs smoothly and efficiently.
- You will be responsible for providing exceptional customer service, addressing queries from contractors, applicants, and the public about the program.
- We are looking for someone who can resolve customer issues promptly and courteously, assessing applications and collaborating with stakeholders.
- The successful candidate will also be responsible for escalating concerns to their supervisor/manager as needed.
- In addition, you will set, monitor, and review performance KPIs with staff, addressing any issues promptly.
- The ideal candidate will maintain high standards of grant management practice through continuous improvement and issue identification.
- You will also prepare accurate and timely data and reporting for ministerial and other requests.
- We are looking for someone who can consult and collaborate with supervisors and staff on customer service, policy, procedures, and standards.
- The role involves working with internal and external stakeholders to foster productive relationships, ensuring program success.
- You will also be responsible for monitoring finance and invoicing activities.
- Maintaining a workplace safety culture by applying relevant policies and practices is also essential.
- The successful candidate will maintain an effective records management system, adhering to legislation and procedures.
- Excellent communication and interpersonal skills for collaborative work and positive relationships.
- Candidate must have the capacity to drive continuous improvement by identifying and sharing innovative ideas.
- Ability to approach challenges energetically, set priorities, and meet deadlines is essential.
- The ideal candidate will have the capacity to mentor, coach, and implement development opportunities for staff.
- Sound judgment in decision making and rigorous research and analysis is required.
- Desirable experience with SmartyGrants platform is an advantage.
- Manage grant-related tasks to ensure program efficiency.
- Provide exceptional customer service and address queries from contractors, applicants, and the public.
- Resolve customer issues promptly and courteously, assessing applications and collaborating with stakeholders.
- Evaluate and improve grant management processes.
- Prepare accurate and timely data and reporting for ministerial and other requests.
- Monitor finance and invoicing activities.
- Maintain a workplace safety culture by applying relevant policies and practices.
- Ensure effective records management and compliance with legislation and procedures.
- Competitive salary package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Flexible working arrangements.
- A comprehensive employee benefits package.
- Please submit your application, including your resume and cover letter.
- We thank all applicants for their interest; however, only those selected for an interview will be contacted.
- Thank you for considering this opportunity.
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