
Flight Operations Representative
2 days ago
The Flight Operations Representative is a vital member of the Charter Operations Center, dedicated to delivering exceptional service and support from initial inquiry to post-trip follow-up. This role involves interacting with clients, servicing their needs, and developing strong relationships.
This position requires flexibility, as it may involve working outside normal business hours, including weekends and evenings. A high degree of confidentiality and discretion are essential in this role.
Key Responsibilities:
- Sourcing and negotiation of charter aircraft, requiring knowledge of Part(s) 135 & 91 operations, preferably 121 operations
- Analyzing sourcing requests and schedules for maximum aircraft utilization and profit optimization
- Coordinating payments and financial reconciliation
- Documenting service requirements and requests thoroughly
- Responding to client inquiries and performing coordination of services for contracted trips
Requirements:
- Bachelor's Degree or equivalent work experience
- 2+ years of experience in sales and/or customer service, preferably with executive/business jets
- Solid ability to use standard office productivity software
About Us:
We provide personalized solutions to meet the unique needs of each client. Our operations are based in multiple locations, allowing us to offer flexible and efficient services. We deliver unsurpassed service, safety, and consultancy to our clients.
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