Executive Customer Experience Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time
Client Experience Executive

Job Description: As a Client Experience Executive, you will be responsible for planning, preparing, and delivering exceptional client experiences and events. You will work closely with the Client Development Manager to execute in-boutique activations, client treatments, and bespoke out-of-boutique experiences in line with Maison guidelines.

Key Responsibilities:
  • Support the execution of client events and activations
  • Curate client itineraries and travel arrangements for international events
  • Coordinate festive client gifting initiatives with stakeholders and departments
  • Support reporting and client insights for boutique teams
  • Collaborate with key stakeholders on campaigns for client recruitment and retention
  • Build and maintain relationships with key suppliers
Requirements:

You must have proven luxury client treatment or event management experience, be curious, positive, flexible, organized, reliable, attentive to detail, and eager to create exceptional client experiences. Strong communication and interpersonal skills are essential, as is being result-oriented and client-focused to achieve excellence.

Benefits:

As part of our team, you will be immersed in our enchanting world through training on our history, craftsmanship, and creations. You will have opportunities to develop your skills and expertise, and contribute to many new projects that allow our Maison to reinvent itself regularly.

About Us:

We are a High Jewelry Maison with a strong heritage that promotes exceptional craftsmanship in an enchanting and creative environment. We value diversity and believe that varied perspectives foster creativity and excellence. If you are a talented individual who is passionate about creating exceptional client experiences, we encourage you to apply.

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