Customer Experience Specialist

17 hours ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $63,000 - $90,470
Job Title: Customer Experience Specialist

To excel in this role, you must be able to engage with customers, understand their needs and preferences, and guide them towards suitable products.

A key aspect of this position is delivering exceptional customer experiences that contribute to the commercial success of our organisation. This requires effective selling skills, strong communication abilities, and a willingness to participate in and contribute to a team.

Responsibilities
  • Welcome customers into our spaces and provide product recommendations relevant to their needs
  • Develop and maintain relationships with customers to ensure repeat business and positive word-of-mouth

This is a full-time position requiring effective selling skills, strong communication and problem-solving abilities, as well as a willingness to participate in and contribute to a team.

Requirements
  • Experience in customer service or a related field, preferably in the retail industry
  • Ability to drive commercial outcomes through effective selling skills and excellent communication skills
  • History of participating in and contributing to a team environment
  • Strong communication and problem-solving skills, with the ability to adapt to changing situations
  • Working knowledge of skin care and industry trends advantageous

As a Customer Experience Specialist, you will embody our desire to engage, listen, and guide customers to the best products for them.

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