Customer Experience Specialist
24 hours ago
As a Customer Experience Specialist, you will be empowered to make a positive difference for customers and communities. You will have the opportunity to learn, grow and achieve in a customer-centric environment.
Key Responsibilities- Deliver a seamless, consistent, and tailored customer experience every day
- Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy and secure
- A passion for delivering quality, gold-class experiences for diverse range of customers
- A team player with a keen eye for detail, ensuring every transaction is efficient and accurate
- Customer centric thinking and an appreciation for inclusion and diversity of customers
- Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurances
- An extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
- Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
We are committed to creating a culture that values customer satisfaction, teamwork and personal growth. If you share these values and are passionate about delivering exceptional customer experiences, we would love to hear from you
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