Customer Service Ambassador

4 days ago


South Melbourne, Victoria, Australia Dulux Group Full time

Located in a bustling retail environment, we are seeking an experienced and passionate Customer Service Ambassador to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining high levels of product knowledge, and ensuring that all customers have an outstanding shopping experience.

Key Responsibilities:

  • Maintain a thorough understanding of our products and services, including features, benefits, and applications
  • Provide expert advice to customers on paint and coatings solutions, ensuring they find the right product for their needs
  • Cultivate strong relationships with customers, identifying opportunities to increase sales and drive business growth
  • Assist customers with cash handling, EFTPOS transactions, and other sales floor duties as required
  • Work collaboratively with colleagues to achieve sales targets and maintain a clean, safe, and welcoming store environment

Requirements:

  • A minimum of 25 hours per week over 5 days, with flexibility to work varied shifts, including weekends and public holidays
  • High school diploma or equivalent, with excellent communication and interpersonal skills
  • Ability to lift up to 20kg and work at heights (where necessary)
  • Previous retail experience, preferably in a similar role or industry

Benefits:

  • Competitive salary: $55,000 - $65,000 per annum (dependent on experience) + superannuation
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • Access to employee recognition programs, celebrating your achievements and contributions
  • Comprehensive health and wellbeing support, including Wellbeing Hub and full Employee Assistance Program (EAP) support
  • Genuine career pathways to accelerate your growth and advancement within the company
  • 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day of employment


  • South Yarra, Victoria, Australia Officeworks Full time

    About UsAt Officeworks, we strive to make a positive impact on our customers' lives. Our company culture is built around delivering exceptional customer experiences, and we're seeking passionate team members to help us achieve this goal.Job DescriptionWe are looking for a part-time Customer Service Ambassador to join our South Yarra store team. As a key...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Be Part of Our Customer-Facing TeamWe are seeking a dedicated and enthusiastic Customer Service Ambassador to join our team at Chadstone - The Fashion Capital. As a Customer Service Ambassador, you will be the first point of contact for our customers, ensuring they receive a warm and welcoming experience.Key Responsibilities:Provide exceptional customer...


  • Melbourne, Victoria, Australia Easygo Full time

    Customer Service AmbassadorAbout the RoleEasygo is seeking a skilled Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be the friendly face of our online casino, responsible for building and maintaining relationships with our customers. You will be the go-to person for addressing their needs, resolving any issues they...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role PurposeThe Customer Service Ambassador plays a vital role in delivering exceptional customer experiences within our centres.This involves providing prompt, friendly, and informative services to ensure our guests have an enjoyable and hassle-free experience.


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    At Grupo Mantra, we're committed to delivering exceptional guest experiences.We're seeking a motivated and passionate Customer Service Ambassador to join our Front Office Team.The ideal candidate will be responsible for:Delivering service excellence from check-in to check-out and everywhere in between.Completing various front office tasks, ensuring every day...


  • Melbourne, Victoria, Australia Laminex Australia Full time

    Customer Service AmbassadorWe're seeking a talented Customer Service Ambassador to join our dynamic Customer Experience team at Laminex Australia. As a key member of our team, you'll play a vital role in delivering exceptional customer service and support.About the role:Agile and Dynamic Approach: Ability to balance various systems and processes in a...


  • Melbourne, Victoria, Australia Probe CX Full time

    About Probe CXWe are a customer-centric organization dedicated to providing exceptional service to our clients.Job SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team. The successful candidate will be responsible for delivering world-class service to our customers, ensuring their needs are met efficiently and effectively.About...


  • South Yarra, Victoria, Australia Zeus Street Greek Full time

    At Zeus Street Greek, we value quality and customer satisfaction above all.Compensation: The estimated salary for this role is $55,000 - $65,000 per annum, depending on experience and qualifications.About the RoleAs a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences in our fast-paced restaurant...


  • Melbourne, Victoria, Australia Telstra Full time

    At Telstra, we're looking for a sales professional to join our dynamic retail team. As a Customer Service Ambassador, you'll be responsible for delivering exceptional customer experiences in our stores, providing product information, and driving sales growth.Provide quality customer service to all customersMaximise sales by sharing product knowledge with...


  • Melbourne, Victoria, Australia Michael Page Full time

    Customer Service AmbassadorAbout Our ClientOur client is a distinguished Australian manufacturer and distributor specialising in fire safety, access solutions, and safe storage products, proudly serving customers throughout Australia and New Zealand.With a commitment to quality and innovation, they have established a strong reputation in the industry.Their...


  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Customer Service AmbassadorOaks Hotels is seeking a Customer Service Ambassador to provide exceptional guest experiences. As a key member of our team, you will be responsible for welcoming and checking in guests, communicating professionally, making bookings, and assisting guests during their stay.Key Responsibilities:Welcome and check in guestsCommunicate...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role OverviewThe Customer Service Ambassador will provide exceptional communication, coordination, and information services to our customers, ensuring a better, easier, and more enjoyable experience at Vicinity Centres.Key ResponsibilitiesDeliver professional and customer-focused service to guests, handling a variety of enquiries, including cash transactions...


  • Melbourne, Victoria, Australia Adidas Full time

    Role Overview:As a Customer Service Ambassador at adidas VIC BCS, Chadstone Store, you will be responsible for delivering exceptional service to our customers during the busy holiday season.Key Responsibilities:Provide outstanding customer service, responding to their needs and resolving any issues efficiently.Assist with day-to-day store operations,...


  • Melbourne, Victoria, Australia Seed Heritage Full time

    About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Seed Heritage.Job DescriptionSales Focused: Identify and secure sales opportunities in a digital retail environment, supporting customers throughout all stages of the purchase lifecycle across various channels such as tickets, email, live chat, and phone...


  • Melbourne, Victoria, Australia Woolworths Full time

    About this role:We're seeking a Customer Service Ambassador to join our team at Woolworths. As a key member of our deli team, you'll be responsible for delivering a consistent and fresh customer service experience with our wide range of products.Key responsibilities:Ensure product quality, date checks, and highest food safety standards.Handle some delicious...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role OverviewAt Vicinity Centres, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our guests, ensuring their experience is better, easier, and more enjoyable.This role involves providing a warm welcome and farewell, efficiently...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role OverviewAt Vicinity Centres, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our guests, ensuring their experience is better, easier, and more enjoyable.Key ResponsibilitiesProvide a warm welcome and farewell to guestsEfficiently...


  • Melbourne, Victoria, Australia Accor Full time

    Sofitel Melbourne On Collins, a luxurious hotel in the heart of Melbourne's city centre, offers an exceptional opportunity for a Customer Service Ambassador to join their team.As a representative of the hotel, you will be responsible for providing unparalleled service to guests and colleagues alike. You will be the first point of contact for guests,...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role OverviewAs a Customer Service Ambassador at Vicinity Centres, you will play a vital role in ensuring our customers have an exceptional experience. You will be the first point of contact for our guests, providing a warm welcome and farewell, and ensuring their needs are met throughout their visit.Key ResponsibilitiesProvide exceptional customer service,...


  • Melbourne, Victoria, Australia Brand Collective Full time

    About Brand CollectiveBrand Collective is a Melbourne-based fashion brand that embodies timeless and relaxed elegance. Our mission is to provide exceptional customer experiences through our curated collections of interchangeable, complementary, and versatile styles.Key Responsibilities:Be our brand ambassador by delivering outstanding customer service and...