Hygiene Services Leadership Position
4 days ago
Initial Hygiene is seeking a skilled and experienced Local Service Manager to lead our Install and Special Services team based in Eagle Farm.
This role involves overseeing warehouse operations, stock management, and supervising a team of Service Technicians to ensure quality delivery of service, effective stock control, compliance, and customer satisfaction.
Main Responsibilities- Develop and coach a team of Service Technicians to enhance service delivery and expand the service headcount.
- Manage inventory control and warehouse area efficiently.
- Maintain strong relationships with key stakeholders within our customer portfolio.
- Lead monthly team and safety meetings, conduct site quality audits, and performance assessments.
- Induct and train new staff members, manage service runs, and administer servicing activities.
- Review service costs and oversee customer feedback management.
- Excellent team supervision and customer service skills.
- Strong negotiation, communication, and problem-solving abilities.
- Proficiency in PC skills, report preparation, and attention to detail.
- Ability to work under pressure, meet KPIs, and manage time effectively.
- A current Australian Driver's license is essential.
- Forklift license preferred but not mandatory.
Around $85,000 - $110,000 per annum, depending on experience.
About Initial HygieneInitial Hygiene is a leading provider of hygiene services, dedicated to delivering exceptional results for our customers. Our team is passionate about excellence, and we're committed to building long-term relationships with our clients.
This role is an excellent opportunity to join a dynamic team and contribute to our growth while developing your skills and career.
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