Hygiene Services Team Supervisor

3 weeks ago


Brisbane, Queensland, Australia Rentokil Initial Full time

Hygiene Services Team Supervisor Role


We are seeking an experienced and skilled Hygiene Services Team Supervisor to lead our team of Service Technicians.


As a key member of our team, you will be responsible for overseeing the installation and service of our hygiene products, ensuring high-quality delivery of services to our customers.


Main Responsibilities



  • Supervise and develop a team of Service Technicians to ensure effective service delivery and customer satisfaction.
  • Manage stock control and inventory, ensuring efficient warehouse operations.
  • Maintain strong relationships with key stakeholders within our customer portfolio.
  • Conduct regular site quality audits and performance assessments.
  • Induct and train new staff members, and manage customer feedback.
  • Cover service runs for Technicians as required, and oversee administration tasks.

Requirements



  • Proven experience in team supervision and customer service.
  • Excellent communication and negotiation skills.
  • Ability to work well under pressure and meet KPIs.
  • Strong problem-solving skills and ability to think outside the box.
  • A current Australian Driver's license is essential.
  • Forklift license preferred but not essential.

About Rentokil Initial


At Rentokil Initial, we pride ourselves on being a global expert in pest, hygiene, and indoor plant care.


We operate three brands: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants.


Our parent company, Rentokil Initial plc, employs over 56,000 people across more than 80 countries, supporting over 5 million customers.


As a valued member of our team, you will receive a competitive salary package, bonus structure, company vehicle, mobile phone, and company uniform.



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