Hygiene Services Team Supervisor
3 weeks ago
Hygiene Services Team Supervisor Role
We are seeking an experienced and skilled Hygiene Services Team Supervisor to lead our team of Service Technicians.
As a key member of our team, you will be responsible for overseeing the installation and service of our hygiene products, ensuring high-quality delivery of services to our customers.
Main Responsibilities
- Supervise and develop a team of Service Technicians to ensure effective service delivery and customer satisfaction.
- Manage stock control and inventory, ensuring efficient warehouse operations.
- Maintain strong relationships with key stakeholders within our customer portfolio.
- Conduct regular site quality audits and performance assessments.
- Induct and train new staff members, and manage customer feedback.
- Cover service runs for Technicians as required, and oversee administration tasks.
Requirements
- Proven experience in team supervision and customer service.
- Excellent communication and negotiation skills.
- Ability to work well under pressure and meet KPIs.
- Strong problem-solving skills and ability to think outside the box.
- A current Australian Driver's license is essential.
- Forklift license preferred but not essential.
About Rentokil Initial
At Rentokil Initial, we pride ourselves on being a global expert in pest, hygiene, and indoor plant care.
We operate three brands: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants.
Our parent company, Rentokil Initial plc, employs over 56,000 people across more than 80 countries, supporting over 5 million customers.
As a valued member of our team, you will receive a competitive salary package, bonus structure, company vehicle, mobile phone, and company uniform.
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