Chief Complaints Resolution Specialist

Complaints Resolution SpecialistThe Complaints Resolution Specialist plays a pivotal role in facilitating preliminary complaint processes and reviewing organisational complaint handling procedures.Key Responsibilities:Facilitate preliminary complaint processes, review organisational complaint handling procedures, and conduct high-level investigations into...

We are seeking a seasoned professional to fill the role of Complaints Resolution Specialist.**Job Summary:**The ideal candidate will be responsible for managing complaints and participant incidents, ensuring timely resolution and providing support to complainants and their representatives.**Key Responsibilities:**Manage complaints and participant incidents,...

Complaint Resolution Leadership RoleThe Principal Resolution Officer plays a key role in leading and coordinating the Local Resolution and Conciliation processes of health service complaints. The successful candidate will be responsible for ensuring efficient and effective delivery of high-quality resolution of complaints through local resolution and...

Job DescriptionYou will work collaboratively as a Complaints Officer to resolve complaints and make a positive impact. Your responsibilities include:Developing guidance materials and processes to support team members.Leading and supporting team members to effectively manage complaints within expected timeframes.Managing complaints, including assessment,...

Appeals and Complaints Resolution SpecialistThe Appeals and Complaints Officer plays a pivotal role in the management of complex enquiries, complaints, and appeals under the Resilient Homes Fund. This involves coordinating end-to-end processes to ensure timely, professional, and accurate responses in line with relevant policies and legislation.This position...

Senior Complaints Resolution SpecialistThe Aged Care Quality and Safety Commission is seeking a Senior Complaints Resolution Specialist to assume responsibility for resolving complaints in a timely and effective manner.You will work collaboratively with complainants, individuals receiving care, their supporters, and service providers to identify concerns and...

About the RoleThis position involves managing and resolving complaints, ensuring strict deadlines are met.Manage complaints, participant incidents, assessment, recording, resolution, and referrals as required.Handle escalated complaints.Produce high-quality written correspondence for stakeholders.Coordinate correspondence, briefing, and reporting...

Job OverviewWe're looking for a skilled professional to join our team as a Dispute Resolution Specialist. This is an exciting opportunity to leverage your experience in legal, dispute resolution or customer service to achieve meaningful outcomes.The successful candidate will have excellent communication skills and the ability to manage conflicting priorities...

We're seeking driven individuals to help shape the way we manage complaints and enhance overall customer satisfaction.Job OverviewZurich Cover-More helps people travel safely across the globe every day. Our mission is to provide reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with.The role of...

Complaint Resolution SpecialistThe Aboriginal Health Council of Western Australia has an exciting opportunity for a senior professional to contribute to the resolution of complaints.This role plays a vital part in making positive improvements for people receiving aged care, their supporters and service providers. Key responsibilities include working with...