Complaints Resolution Specialist

Complaints Resolution SpecialistThe Complaints Resolution Specialist plays a pivotal role in facilitating preliminary complaint processes and reviewing organisational complaint handling procedures.Key Responsibilities:Facilitate preliminary complaint processes, review organisational complaint handling procedures, and conduct high-level investigations into...

Appeals and Complaints Resolution SpecialistThe Appeals and Complaints Officer plays a pivotal role in the management of complex enquiries, complaints, and appeals under the Resilient Homes Fund. This involves coordinating end-to-end processes to ensure timely, professional, and accurate responses in line with relevant policies and legislation.This position...

About the RoleThis position involves managing and resolving complaints, ensuring strict deadlines are met.Manage complaints, participant incidents, assessment, recording, resolution, and referrals as required.Handle escalated complaints.Produce high-quality written correspondence for stakeholders.Coordinate correspondence, briefing, and reporting...

Job OverviewWe're looking for a skilled professional to join our team as a Dispute Resolution Specialist. This is an exciting opportunity to leverage your experience in legal, dispute resolution or customer service to achieve meaningful outcomes.The successful candidate will have excellent communication skills and the ability to manage conflicting priorities...

We're seeking driven individuals to help shape the way we manage complaints and enhance overall customer satisfaction.Job OverviewZurich Cover-More helps people travel safely across the globe every day. Our mission is to provide reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with.The role of...

Job DescriptionYou will work collaboratively as a Complaints Officer to resolve complaints and make a positive impact. Your responsibilities include:Developing guidance materials and processes to support team members.Leading and supporting team members to effectively manage complaints within expected timeframes.Managing complaints, including assessment,...

Complaint Resolution SpecialistThe Aboriginal Health Council of Western Australia has an exciting opportunity for a senior professional to contribute to the resolution of complaints.This role plays a vital part in making positive improvements for people receiving aged care, their supporters and service providers. Key responsibilities include working with...

Complaint Resolution SpecialistKambu Health is looking for a skilled Complaint Resolution Specialist to manage and resolve complaints with empathy and professionalism. In this role, you will use your strong communication and problem-solving skills to assess complaints, identify core issues, and recommend appropriate resolutions.This is an excellent...

Job Description:At Zurich Cover-More, we are committed to providing exceptional services for our customers. As an Internal Dispute Resolution Officer, you will play a crucial role in managing and resolving customer complaints to successful completion.Responsibilities:• Manage a portfolio of customer complaints and disputes• Educate internal stakeholders...

A05 Complaints Resolution SpecialistPublic Sector People is recruiting for an A05 Complaints Resolution Specialist on behalf of a State Government Department.Key ResponsibilitiesManage and resolve service complaints, notifications, and enquiries in a timely and efficient manner.Assess and escalate high-risk matters to relevant stakeholders.Apply relevant...