Global Incident Resolution Specialist

Key Incident Resolution SpecialistOur team is responsible for restoring high-priority incidents within agreed Service Level Agreements (SLAs). The Key Incident Resolution Specialist plays a crucial role in ensuring incident backlogs are managed efficiently, post-incident reviews are produced, and technical bridges are hosted.This role involves:Tracking...

Role OverviewWe are seeking a skilled Major Incident Resolution Specialist to join our team. The ideal candidate will have a strong background in incident management and excellent communication and leadership skills.Main ResponsibilitiesDevelop and maintain incident management policies and procedures to govern the identification, escalation, and resolution...

Incident Management SpecialistKey Responsibilities:Develop and maintain incident management policies, procedures, and standards to ensure effective identification, escalation, and resolution of critical incidents.Chair regular meetings to review and assess the status of incidents, assign priorities, and coordinate response activities.Lead cross-functional...

Job DescriptionThe IT Incident Manager will oversee the resolution of ICT incidents from start to completion, ensuring high service availability through root cause prevention and timely reporting.Key responsibilities include:Leading major incident responses, coordinating technical teams to restore services swiftly in line with ITIL standards.Monitoring...

As a critical component of the Federal Government's IT infrastructure in Canberra, we require an Incident and Problem Manager to oversee ICT incidents from initiation to resolution. This role involves driving root cause prevention and ensuring seamless service delivery.Key ResponsibilitiesThe successful candidate will lead major incident responses,...

Incident Management ExpertYour role will be to coordinate the response to major incidents, implementing processes and procedures to minimize their impact on business operations. This is a critical position that requires strong leadership skills and the ability to work effectively with cross-functional teams.Key Responsibilities:Establish and maintain...

High availability is paramount in IT, and as an Incident and Problem Manager you will oversee ICT incidents from start to resolution, driving root cause prevention and ensuring seamless service delivery.Key ResponsibilitiesCoordinate major incident responses, collaborating with technical teams to restore services promptly.Classify, prioritize, escalate,...

Are you a strategic thinker with exceptional leadership skills and expertise in managing complex situations?About the RoleWe are seeking a highly skilled Major Incident Manager to join our team.The ideal candidate will have a strong background in incident management, excellent communication and problem-solving skills, and the ability to drive continuous...

**Major Incident Specialist****We are Fujitsu**We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.**About the...

Job Title: Crisis Resolution SpecialistAbout the Role:We are seeking a skilled Crisis Resolution Specialist to join our team. In this role, you will be responsible for managing crisis situations, ensuring effective resolution and minimizing impact on our operations.Key Responsibilities:Leading conference calls with technical resources and stakeholders to...