Hotel Reservations Expert
4 days ago
We are seeking a highly skilled Cluster Reservations Agent to join our team at Adina Hotel Anzac Square in Brisbane. As a key member of our reservations team, you will be responsible for managing and processing reservations across multiple hotels, ensuring revenue maximisation through upselling guest rooms and hotel facilities, and delivering exceptional guest service.
Key Responsibilities- Reservation Management: Manage and process reservations across multiple hotels, ensuring seamless communication with guests and hotel staff.
- Upselling and Revenue Maximisation: Identify opportunities to upsell guest rooms and hotel facilities, maximising revenue and enhancing the guest experience.
- Guest Service: Deliver exceptional guest service, responding to booking requests, changes, and cancellations in a timely and professional manner.
- Previous Experience: Previous experience in hotel reservations is essential, with a strong understanding of PMS systems and distribution channels.
- Organisational Skills: Highly organised with strong attention to detail, able to multitask and work in a fast-paced environment.
- Technical Skills: Experienced with PMS systems such as Opera Cloud, Protel, and RMS, with computer literacy in MS Office.
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Hotel Reservations Team Lead
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Reservations Team Member
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Cluster Reservations Specialist
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Brisbane, Queensland, Australia TFE Hotels Group Full timeRole OverviewThis is an exciting opportunity to join our dynamic reservations team at Adina Hotel Anzac Square in Brisbane. As a Cluster Reservations Agent, you will play a critical role in managing and processing reservations, ensuring revenue maximisation and delivering exceptional guest service.Key AccountabilitiesReservations: Manage and process...
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Reservation Experience Specialist
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Guest Experience Coordinator
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Brisbane, Queensland, Australia TFE Hotels Group Full timeJob SummaryWe are seeking a motivated and experienced Cluster Reservations Agent to join our team at Adina Hotel Anzac Square in Brisbane. The successful candidate will have a proven track record in hotel reservations, with excellent communication and problem-solving skills.Key ResponsibilitiesReservation Management: Manage and process reservations across...
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